data protection

Valid for all visitors of Silberleben.ch

1. Person responsible for data processing

Silver life
Hagmattstrasse 7
4123 Allschwil, Switzerland
📧 Email: info@silberleben.ch

Responsible according to Art. 5 lit. j DSG (Switzerland) and Art. 4 No. 7 GDPR (EU).

2. Collection and storage of personal data when visiting the website

When you visit our website www.silberleben.ch , the following data is automatically collected by our hosting or analysis provider and stored in so-called server log files:

  • IP address (anonymized if possible)

  • Date and time of the train call

  • Browser type and version

  • Operating system

  • Referrer URL (previously visited page)

  • subpages accessed and length of stay

This data is technically necessary to display our website correctly, to ensure stability and security, and to optimize our services.

3. Use of personal data

Personal data is processed exclusively for contract processing and customer service. This includes:

  • First and Last Name

  • E-mail address

  • Telephone number (optional)

  • Billing and delivery address

  • Order information

  • Payment information

Processing purposes:

  • Processing your order

  • Payment processing

  • Shipping and delivery of goods

  • Customer service and inquiries

  • legal retention obligations

Data processing is carried out in accordance with Art. 6 (1) (b) GDPR (performance of contract) or Art. 31 (2) (a) DSG (Switzerland).

4. Transfer of data to third parties

Data will only be passed on within the scope of contract fulfilment:

  • Shipping service provider (to deliver your order)

  • Payment provider (for secure payment processing)

  • IT service providers / hosting partners / dropshipping platforms (e.g. Shopify, AutoDS)

Any further disclosure or use for advertising purposes will not take place unless you have expressly consented.

5. Cookies & Tracking Technologies

Our website uses cookies. These help make using our website more pleasant and effective.

Types of cookies used:

  • Necessary cookies: Required for basic site functionality (e.g. shopping cart, login).

  • Statistics/analytics cookies: Help us analyze user behavior (e.g. Google Analytics).

  • Marketing cookies (optional): For remarketing or personalization – only with consent.

➡️ You can change your cookie settings at any time in your browser settings or control their use via our cookie banner.

6. Your rights (EU + Switzerland)

You have the right at any time to:

  • Information about your stored data

  • Correction of incorrect data

  • Deletion (“right to be forgotten”)

  • Restriction of processing

  • Data portability

  • Objection to data processing

  • Revocation of consent already given with effect for the future

Please contact: 📧 info@silberleben.ch

You also have the right to lodge a complaint with a data protection supervisory authority (e.g. FDPIC in Switzerland or a corresponding EU authority).

7. Data security

We protect your data through current technical and organizational security measures (TOM), in particular:

  • SSL encryption (https)

  • Access controls

  • Security protocols at the hosting provider

  • Firewalls and data encryption from third-party providers

8. Storage period

Your personal data will only be stored for as long as it is necessary for the purposes stated above – or until statutory retention periods (e.g. tax law) expire.

After expiry of the deadlines, deletion will occur in accordance with applicable data protection law.

9. Changes to this Privacy Policy

We reserve the right to amend this privacy policy to reflect changing legal requirements or new features of the shop. The current version is available at www.silberleben.ch/datenschutz .